All items purchased from All About Silver can be refunded or exchanged within 14 days from the date of purchase.
To initiate a return or exchange, please ensure that the item is unused, in its original packaging, and accompanied by the original receipt or proof of purchase.
Returns or exchanges will only be accepted for items that are in their original condition and have not been altered or damaged in any way.
Refunds will be issued to the original form of payment used for the purchase.
Exchanges are subject to product availability. If the desired item is not available, a refund will be issued instead.
Shipping fees associated with the original purchase are non-refundable.
All return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product.
Please allow up to 7 business days for your return to be processed once it has been received by our team.